Intelligent Hands
Remote support provides fast response times and better service to you in the data centre.
Remote hands support at Six Degrees data centres.
At Six Degrees we provide remote support to you in the data centre, where competent Six Degrees engineers can work on your equipment to provide faster response times, better service, and avoid you having to make a trip to site.
Your Colocation Challenges
Here are some of the key colocation challenges we hear from organisations.
Time to Make Changes
When you need to make a change to your data centre equipment quickly, having to send an engineer to site can be too time consuming.
Cost to Attend Site
It can cost a lot in travel and lost productivity to send an in-house engineer to the data centre site to make a change.
Introducing Intelligent Hands Services from Six Degrees
Highly efficient data centres operated by Six Degrees.
Our Intelligent Hands services are available for a number of support activities, including the physical reboot of equipment, disconnection of network or power cables, and the basic configuration of equipment.
Intelligent Hands Services from Six Degrees
Six Degrees offers a wide range of Intelligent Hands services that will enable your organisation to manage its hosted computing and telecommunications equipment.
Physical reboot of equipment
We will reboot your equipment on your behalf.
Hot-swap components
Removal of hot-swap components from the front of equipment.
Cable disconnections
Disconnection of network or power cables.
Equipment configuration
Basic configuration of equipment following customer direction.
Media insertion
Insertion of media into optical or tape drives.
Equipment packaging
Packaging of customer equipment for collection.
Escorting engineers
Escorting and supervising third-party engineers.
Labelling equipment
We will label your equipment on your behalf.
Benefits of Working with Six Degrees
Overcome your colocation challenges when you partner with Six Degrees.
Highly efficient data centres
We operate from highly efficient, best of breed data centre facilities.
Remote Hands
We employ our own remote hands teams.
NetZero Commitment
We have signed a NetZero Commitment.
Track Record
Our data centres have a proven track record for uptime.
Why Six Degrees?
Six Degrees is best placed to deliver colocation services to your organisation.
Highly efficient data centres
We operate from highly efficient, best of breed data centre facilities.
Remote hands
We employ our own remote hands teams.
NetZero Commitment
We have signed a NetZero Commitment.
Track record
Our data centres have a proven track record for uptime.
“If you’re looking for a data centre, we’ve got what you need for your business. In addition, we have a compelling portfolio structured and designed to solve your business infrastructure needs. With incredible support from our passionate in-house experts and engineers alongside an innovative offering to create the solution that you need, we will be happy to help.”
Martin Patrick Head of Network Platform and Data Centre ServicesWe have serious credentials when it comes to delivering colocation services.
Secure cloud resources for you and your organisation.
Engineering – Migration Services
Migration Services Our Migration Services enable you to relocate your equipment to Six Degrees data ... Read moreIntelligent Hands
Intelligent Hands Remote support provides fast response times and better service to you in the ... Read more
Solution summaryData Centre Locations
Data Centre Locations Data centre facilities aligned to your organisation’s colocation needs. Six Degrees is ... Read moreInterested in talking to one of our professionals?
Get in touch today and learn how we can protect your organisation and help you thrive in the cloud on secure platforms that will allow you to innovate and grow.
