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Home » Blogs » The Lessons We Can Learn from a Recent Cyber-Attack on a Global Fashion Brand
Not all cyber-attacks are created equal. In September 2018, CNS Group, a Six Degrees company, was contacted by a global fashion brand that had suffered from a damaging ransomware attack, just as their CCTV systems had gone offline and suspicious individuals attempted to gain access to one of the brand’s warehouses. A rapid response was needed to protect the brand from significant financial, operational and reputational damage.
What lessons can we learn from this cyber-attack, and what steps should your retail business take to protect itself?
A global fashion brand, with stores throughout the UK, Europe and beyond, was targeted by cybercriminals in a sophisticated, multi-faceted attack that demonstrates the security risks that today’s retail businesses face.
The origins of the attack can be dated back to early-2017, but it wasn’t until a Friday night in September 2018 that the full scale of the attackers’ intentions became clear. The cyber-attack was carried out across a number of mediums: a ransomware attack prevented users from accessing storage environments and backups; CCTV cameras in a London warehouse were taken offline for a period of time; and an individual presenting himself as a BT Openreach employee attempted to gain access to the warehouse facility.
The CNS Group consultant that first engaged with the brand believes that these separate components constituted a coordinated attack. “The nature of this job is that without speaking to the attacker themselves we’re never going to know absolutely for sure. We have to make an informed assessment of what’s happened. My assessment, from my experience, is that the coincidences are stark. It’s highly unusual and highly unexpected that both the ransomware incident and the physical social engineering happened at the same time. I personally suspect that it is part of the same attack.”
By engaging with CNS Group, the global fashion brand was able to protect its brand reputation and protect against direct financial loss in the short term. But what lessons should other retailers take from this cyber-attack?
There are a number of lessons that retail businesses can learn from the sophisticated cyber-attack launched on the global fashion brand. Here are some of the key take homes:
The cyber-attack on a global fashion brand demonstrates the risks that retail businesses face in today’s volatile cybersecurity environment. If you take the right steps to improve your security posture, you can significantly reduce the chances of becoming a victim of cybercrime.
Six Degrees can support you throughout your cybersecurity journey, from benchmarking your security maturity and representing you at board level, through to implementing and managing secure IT systems and processes.
Our experts have applied their decades of security compliance expertise to develop a web-based scorecard, Aegis, which helps you to navigate the complex security landscape and mitigate risks to your business.
Register for our webinar to find out how you can discover your Cyber Security Maturity Score.
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