PCI 2019 Awards for Excellence Winners

Through working with a number of known-brand customers in the retail, legal and financial services sectors with contact centre operations, we were aware that many of them were handling payments not just through e-commerce, but also over the telephone.

We recognised that customers with contact centres where telephone payment processing was required needed a solution that maintained compliance, integrated seamlessly with their contact centre and call recording software, and allowed them to deliver the best possible user experience to their end customers.

We were already working with Ultracomms to provide telephony and SIP trunking for our contact centre customers, and so we were aware of their PCI DSS Level 1 certified cloud platform and PaySure secure telephone payment solutions. Ultracomms was therefore a natural fit to deliver the technology behind Livepay, our secure payment solution.

Seamless Service Integration

Matthew Brouker, Group Product Director, Six Degrees, explains that “our customers rely on us to deliver a high quality, highly resilient voice network, packaged as a single solution and built to meet their compliance requirements.

“Working with a PCI DSS Level 1 service provider like Ultracomms allowed us to quickly and seamlessly integrate with Ultracomms’ cloud, with minimum up-front investment. The flexibility of the PaySure solution makes integration at the network level simple, and has given Six Degrees the opportunity to white label the secure payment solution within our own product portfolio as Livepay.”

Derwyn Jones, CEO, Ultracomms, adds “we’re delighted to have received this prestigious award for our work in protecting businesses and consumers in an era when the threat of data breaches is at an all-time high.

An organisation’s ability to defend itself against fraud attacks and PCI DSS compliance are inextricably linked and we’re proud to be leading the way in the industry to help businesses achieve bulletproof compliance.”

If your business has PCI DSS compliance requirements, and you’re looking for a technology partner that can help you reach the next stage of your digital transition, please get in touch with us.